ChurnGuard Lite
A lightweight SaaS analytics tool that predicts customer churn risk by analyzing usage patterns, support tickets, and payment history for bootstrapped founders.
The problem
Founders report silent churn and lack affordable tools to predict it; enterprise tools like BareMetrics are too expensive [1][2]
Proposed solution
A simple dashboard that connects to Stripe, Supabase, or Postgres, calculates churn risk scores using usage + support data, and flags at-risk customers with intervention suggestions
Target audience
Bootstrapped SaaS founders with <500 customers who can't afford enterprise churn tools
Key features
- Stripe + database connector
- Churn risk score per customer
- Usage trend visualization
- Support ticket sentiment analysis
- Email/SMS intervention templates
- Weekly churn forecast report
Monetization strategy
$39/month for up to 200 customers; $99/month for 1,000+; free tier for <50 customers
Skills to build it
- Stripe API integration
- SQL query building
- Basic ML (scikit-learn for risk scoring)
- React frontend
- Email/SMS API (Resend, Twilio)
- Data visualization (Chart.js)
An idea is a starting point for research. Validate customer demand before building.